NJSS WELCOMES PATIENTS BACK TO OUR OFFICES!

New Jersey Spine Specialists is carefully following the guidelines from the CDC and recommendations from public health experts. In accordance with New Jersey’s recommended safeguards, NJSS is now accepting in-person appointments at our Summit office location and limited in-person appointments at the Montclair location. We are still offering telemedicine visits as well. Patients should continue to wear masks in public and stay 6 feet away from others.

IN-OFFICE VISITS & PROCEDURE SAFETY PROTOCOLS

At New Jersey Spine Specialists, we require our office and medical staff to wear face coverings and, when necessary, additional PPE (personal protective equipment) such as face shields, goggles, gowns, and gloves. NJSS is proud to implement the following safety measures for your protection:

  • Mandatory Prescreening: Everyone—patients, visitors, and staff—will have their temperature checked for signs of fever and will be asked to answer screening questions about COVID-19 symptoms. If you are feeling sick or have suspected symptoms of COVID-19, please contact your physician before your visit.
  • Required Face Coverings: All of our physicians, medical staff, and patients must wear masks at all times.
  • Reduced Patient Traffic: Whenever possible, our medical team spaces patient appointments out to limit the number of in-person office visitors
  • Express Check-in: Patients can wait in their cars, complete check-in procedures using a cell phone, and are escorted right to the exam room/treatment area when ready. When in-person registration is necessary, the process is kept as short as possible
  • Hand Sanitizer Stations: Coronavirus transmission can occur when someone touches respiratory droplets from an infected person that has landed on a surface and then touches his or her mouth, nose, or eyes. Good hand hygiene can help prevent transmission of the virus. To this end, we provide hand sanitizer throughout our facilities. Everyone who enters our facilities will be asked to apply hand sanitizer before proceeding to their destination.
  • Social Distancing: For patients who cannot wait in their cars or outside of the building for their appointments, we have modified waiting room seating arrangements and taped lines on floors to ensure at least six feet of distance is maintained between individuals at all times. However, our staff may need to physically approach you for certain procedures or exams.
  • Thorough Cleaning & Sanitization: All exam rooms, equipment, furniture, and common areas will be disinfected between uses.

We welcome any feedback you may have regarding our workplace policies; again, please be patient with us. As with all other components of our lives, office visits may be less efficient because of the extra time that must be taken with these precautions. However, especially as medical providers, we have to ensure that we protect even the most vulnerable among us.

CORONAVIRUS PROTOCOLS FOR SURGICAL CENTERS & HOSPITALS

Patients with scheduled procedures at an Atlantic Health System location can still receive some of the top care in the nation. Surgical procedures – including elective – are now permitted to resume in New Jersey. Our hospitals are staffed by fellowship-trained, board-certified surgeons, anesthesiologists, nurses, and other dedicated health care professionals. This allows us to deliver minimally invasive surgery programs that yield shorter hospital stays and faster recoveries.

The hospitals and surgical centers where our surgeons work currently have very few COVID-19 patients and have strict cleaning and isolation protocols in place to prevent spread. Due to guideline requirements proposed by the CDC, please contact our office to schedule your appointment as our hours of operation may vary.

TELEHEALTH SERVICES WITH NJSS

Our priority is to protect the health of our community, staff, and patients while providing care to those who need it most. New Jersey Spine Specialists proudly offers telehealth—including phone and video visits—as an option for many of our patients, when medically appropriate. Many patients now choose virtual visits as a convenient and effective alternative for timely, optimal care.

By utilizing video-based platforms, such as FaceTime and Skype, patients can seamlessly connect with medical staff, nurse practitioners, and physicians with just a few clicks. So whether patients wish to schedule a routine visit, follow-up care, or a medication refill, our team will accept telehealth appointments for most visit types.

HELPFUL COVID-19 RESOURCES

The New Jersey Spine Specialists team continues to curate crucial advice from reputable sources to better support patients during the pandemic. Keep informed by obtaining up-to-date information from the CDC, WHO, NJDOH, and local health departments.

CDC Frequently Asked Questions: https://www.cdc.gov/coronavirus/2019-ncov/index.html

World Health Organization (WHO): https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public

New Jersey Department of Health: https://www.nj.gov/health/cd/topics/ncov.shtml

Atlantic Health Guidelines: https://www.atlantichealth.org/about-us/stay-connected/news/content-central/2020/covid-19-coronavirus.html

Hackensack Meridian Health Guidelines: https://www.hackensackmeridianhealth.org/covid19/

NJ COVID-19 Information Public Call Center: 1-800-222-1122

MOVING FORWARD

We are back to fairly “normal” activities with regards to surgeries and other procedures. However, this is the “new normal,” taking essential precautions to keep patients safe and healthy. We have been actively involved in discussions with our hospitals and surgery center to ensure that appropriate precautions are being followed. All patients must be tested for COVID before being able to undergo a surgical procedure, to protect themselves and others.

We are continuing to monitor the number of coronavirus patients in the hospitals; the numbers remain quite low and continue to slowly decrease with time. Because of the strict precautions in hospitals and the fact that all patients are tested before surgery, the risk of coronavirus transmission in the hospital in our area is exceedingly low at this time.

Nonetheless, before scheduling any surgeries, we have a thorough discussion to ensure that all patients’ questions are answered. We look forward to continuing to take care of you, especially as we know that many of you may have needed to delay your care during the pandemic.